romawibet Privacy Policy

This page describes what we collect when you use romawibet and how we keep that data protected. We take your privacy seriously. When you open an account, deposit funds, or play our games, we collect personal information. We use that information only to operate our platform, process your transactions, and comply with legal requirements.

We do not sell your data to third parties. We do not share your personal information with marketing companies or data brokers. We encrypt all data in transit and at rest. If you have questions about how we handle your information, this policy explains our practices in detail.

Our services are available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions are responsible for verifying that access and use comply with their own jurisdiction's law.

What data we collect on romawibet

When you open a romawibet account, we ask for your email address, a password, and basic personal information (name, date of birth, address). We collect this information to verify your identity and comply with Know Your Customer (KYC) regulations.

We also collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction details — the amount, the payment method, and the date. We do not store your full payment credentials (e.g., card numbers or e-wallet passwords). Payment processing is handled by secure third-party processors.

We collect game activity data — which games you play, your wagers, your results, and your account balance. This data helps us detect fraud, resolve disputes, and improve our platform. We also collect technical data — your IP address, device type, browser, and login times. This helps us secure your account and detect unauthorized access.

Note: We do not collect or store your full payment card details. Payment processing is handled by encrypted third-party processors. We only see transaction confirmations.

How we use your data on romawibet

We use your data for the following purposes:

Account managementWe use your email and personal information to create and manage your romawibet account, verify your identity, and process your requests.
Payment processingWe use your payment information to process deposits and withdrawals. We share this information with payment processors only as needed to complete transactions.
Fraud preventionWe analyze your account activity to detect fraud, money laundering, and other illegal activity. If we detect suspicious activity, we may freeze your account and request additional verification.
Legal complianceWe use your data to comply with anti-money-laundering (AML) regulations, tax requirements, and other legal obligations in supported jurisdictions.
Customer supportWe use your data to respond to your inquiries, resolve disputes, and provide technical support.

We do not use your data for marketing purposes without your consent. We do not sell your data to third parties. We do not share your information with advertisers or data brokers.

Third-party processors and data sharing

We work with third-party processors to operate romawibet. These include payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), hosting providers, and security vendors. We share only the minimum data necessary for these processors to do their job.

Our servers may sit outside your jurisdiction. Your data may be processed in countries with different privacy laws. By using romawibet, you consent to this international data transfer. We ensure that all processors maintain security standards equivalent to our own.

We may disclose your data if required by law — for example, if a court orders us to provide information, or if we are required to comply with anti-money-laundering regulations. We will notify you of such requests where legally permitted.

Payment processors: We share transaction data with payment processors to complete deposits and withdrawals. These processors are bound by confidentiality agreements.
Hosting providers: Our platform runs on secure servers managed by hosting providers. These providers have access to technical data but not to personal information.
Security vendors: We use security vendors to monitor for fraud and unauthorized access. They have access to account activity data but not to payment information.

Your rights on romawibet

You have the right to access your personal data. You can request a copy of all information we hold about you by contacting romawibet support. We will provide this information within a reasonable timeframe.

You have the right to correct inaccurate data. If your personal information is incorrect, contact us and we will update it. You have the right to delete your data, subject to legal retention requirements. If you close your romawibet account, we will delete your personal information after a retention period (typically 7 years for financial records).

You have the right to object to certain uses of your data. If you do not want us to use your data for fraud detection or legal compliance, you can opt out — but this may prevent us from operating your account. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

Cookies and tracking

We use cookies to remember your login session and preferences. Cookies are small files stored on your device. They help us provide a seamless experience — for example, keeping you logged in when you navigate between pages.

We do not use cookies for tracking or advertising. We do not share cookie data with third parties. You can disable cookies in your browser settings, but this may affect your ability to use romawibet.

Data security and encryption

We protect your data with industry-standard encryption. All data in transit (between your device and our servers) is encrypted using TLS (Transport Layer Security). All data at rest (stored on our servers) is encrypted using AES-256.

We maintain strict access controls. Only authorized romawibet staff can access your personal information, and only for legitimate business purposes. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.

If we discover a data breach, we will notify you and relevant authorities as required by law. We maintain cyber insurance to cover potential losses from security incidents.

Our romawibet data retention policy

We retain your personal information for as long as your romawibet account is active. If you close your account, we retain your data for a legal retention period (typically 7 years for financial records, as required by anti-money-laundering regulations). After this period, we delete your data securely.

We retain game activity data (wagers, results, account balance history) for dispute resolution and audit purposes. This data is encrypted and accessible only to authorized staff.

Changes to this privacy policy

We may update this policy at any time. Changes will be posted on this page, and we will notify you via email if the changes are material. Your continued use of romawibet after changes are posted constitutes acceptance of the updated policy.

If you have questions about our privacy practices, contact romawibet support. For more information about romawibet, visit our About us page or review our Terms & ConditionsIf you believe we have violated your privacy rights, you may lodge a complaint with your local data protection authority or contact us directly.